Propane Safety

First and foremost... If you smell a strong gas odor, the best thing to do is to open doors and windows as you leave the building and turn off the propane supply at your MAIN valve at the tank. Then call us from your neighbor's house or from a cell phone outside your home to report the leak. Do not attempt to fix the leak yourself. Do not create any ignition sources such as turning on or off light switches, lighting cigarettes, etc.

Propane is flammable and heavier than air and can collect in basement areas and closed rooms. You must be careful even outdoors with propane as it can migrate downhill in calm wind conditions.

If you ever run out of propane in your home we MUST perform a System Safety Check on your home before restoring service to make sure the outage was not caused by a leak or malfunctioning appliance. This may require a service fee if you are one of our Will Call customers. So please schedule deliver whenever your tank gauge shows 30% or lower to avoid running out.

We also recommend that ALL of our customers have their piping systems pressure tested periodically to test its integrity. You can call us to schedule a convenient time for us to perform this important safety test on your home.

Most of all, we encourage you to treat propane with respect and care. Propane is a safe and economical source of energy but like the electricity in your wall sockets and the gasoline in your car it can hurt you if you do not take the time to understand it's principles and provide proper maintenance.

We have more information available at our office in Paradise and you can always call us anytime with questions.

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Reliance Energy •Wood Heat & Spa